• Develop and maintain Salesforce CRMA, and Tableau Next reports and dashboards to support business operations • Improve existing reports for accuracy, performance, and overall usability • Perform data validation to ensure consistency and reliability across reporting assets • Support data quality efforts, including cleansing, deduplication, validation, and enrichment • Monitor and maintain data quality and platform health, including job schedules and documentation • Collaborate with Salesforce administrators to implement data governance standards and test new features in sandbox environments • Review Salesforce release notes and recommend relevant updates, enhancements, or configuration changes • Assist with troubleshooting data issues, assessing impacts, and documenting resolutions • Support import/export activities using Data Loader or similar tools (training provided) • Participate in team meetings, Agile ceremonies, and documentation activities • Provide end-user support for data-related inquiries