Milestone AV Technologies is a leading designer and manufacturer of branded audiovisual products including flat panel mounting solutions, projector mounts, screens, equipment racks and AV furniture for both the consumer and commercial AV markets. Milestone’s innovative products, sold principally under the Chief, Da-Lite, Sanus and Vaddio brand names, are sold through numerous channels, including Pro AV dealers, regional home theater dealers, consumer electronics retailers, mass merchants and original equipment manufacturers. The company currently serves a broad base of more than 6,000 global customers with headquarters in Eden Prairie, Minn.
Solutions Engineer- West Coast
Location
United States
Posted
37 days ago
Salary
Not specified
Job Description
Job Requirements
- DUTIES AND ACCOUNTABILITIES
- Responsible for System Design, working closely with Customers and Sales team
- Integrates with customer design teams to help them create effective system designs
- Specifies multiple Legrand brands as appropriate
- Performs BOM swap-outs
- Performs job walks/ site surveys
- Provides technical training
- Drives incremental revenue by adding additional Legrand products to existing opportunities
- Drives revenue growth through tracking of new opportunities
- Analyses competitive bids, makes suggestions, and justifies Legrand substitutions
- Is a technical and sales resource at trade shows
- Technical resource in the field for all brands
- Works with Sales Teams on quotes as required
- Provides field escalation conduit for customers to factory
- Provides factory with customer feedback
- Performs field installation assistance and trouble-shooting as necessary
- Assists with competitive shoot-outs
- Actively engages with integrator, specifier, and end-user design teams to uncover Legrand opportunities
- Assists or leads training activities across all Legrand | AV brands
- Drives multi-brand preference, specification, and sales
- Documents project, opportunity, case, and contact status in CRM (Customer Relationship Management) Database
- Participates in LNCA cross-brand projects
- Maintains company quality and legal compliance by adhering to internal approval process on all printed materials; initiate corrective action to ensure materials stay up-to-date and are in compliance
- Understands workplace hazards and takes steps to proactively prevent and report hazards or injuries in the workplace; participates in Safety Programs, initiatives, and investigations.
- Demonstrates the Legrand | AV Mission to provide the foundation for amazing AV experiences through innovative solutions and exceptional service that solve our customers’ AV integrations and technology challenges
- Demonstrate our core values of Customer, People, Integrity, Teamwork, Continuous Learning & Improvement, and Empowerment & Accountability
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