• Deployment Planning: Manage & support pre-sales solution engineering, including customer validation, application design, deployment planning, and KPI identification • Deployment Operations: Manage & support post-sales customer operations, including training, deployment launch, and execution to KPIs • Internal Operational Support: Work closely with internal teams to continuously improve the Cyngn deployment process and ensure seamless alignment between our sales strategies and product capabilities • Program Support: Collaborate with program management team to plan vehicle and employee resources for future deployments • Customer Success: Manage customer relationships post-sale, ensuring our product capabilities and safety specifications are reflected in customer operations • Voice of the Customer: Act as a liaison between our clients and our Product and Engineering teams, providing crucial feedback to enhance our products and strategies. • Sales / Validation: Assist sales when needed as a subject matter expert in Cyngn technology to validate prospective customers, deep dive into Cyngn product offerings, and discuss EAS integration into customer workflow • Continuous Improvement: Improve internal sales, deployment, and product processes. Looking for ways to streamline and incorporate industrial engineering lean principles into all aspects of the job