Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens. Summary of Position The Lead Product Operations Manager plays a critical role in strengthening how Teladoc Health builds, delivers, and scales products. This role is responsible for designing and evolving the systems, processes, tooling, and operating rhythms that connect product strategy to execution—enabling Product, Engineering, Design, and cross-functional partners to focus on high-quality decisions and meaningful outcomes. As a senior individual contributor within Product Operations, this role acts as an extension of Product leadership: identifying friction, eliminating operational overhead, and building scalable, self-service systems that improve alignment, transparency, and execution across the product lifecycle. You will work across discovery, planning, delivery, and learning loops to ensure teams have the right inputs to make decisions—and that product outputs translate clearly into business and member impact. AI Operations is a key focus area within this role , serving as a force multiplier for Product Operations excellence. You will help teams thoughtfully adopt AI-enabled tools and workflows to improve efficiency, documentation, planning, research synthesis, and decision support—while ensuring solutions are practical, responsible, and embedded into how teams actually work. AI is not the goal itself; it is one of several levers used to modernize Product Operations and increase leverage across the organization. This role requires strong systems thinking, comfort with ambiguity, and the ability to influence without authority. You will lead high-impact operational initiatives, partner closely with Product, Engineering, Design, Data & AI, and Business leaders, and continuously evolve the Product Operating Model to support scale, speed, and clarity. Essential Duties and Responsibilities Core Product Operations Excellence Design, evolve, and operationalize the systems, processes, and operating rhythms that connect product strategy to execution across the full product lifecycle—from discovery and planning through delivery, learning, and iteration. Act as an extension of Product leadership by identifying friction, reducing operational overhead, and creating clarity through scalable, repeatable, and self-service product operations practices. Build and maintain frameworks, templates, and artifacts that embed product strategy into day-to-day work (e.g., planning, roadmaps, requirements, decision logs, reviews), not just quarterly presentations. Supervisory Responsibilities No Required Qualifications 8+ years of experience in product operations, product management, or a related field. Deep understanding of the product development lifecycle specifically in a tech focused company. Demonstrated ability to apply AI tools in a professional context, preferably in product operations and the product development lifecycle. Hands-on experience with tool/platform ownership, including governance, adoption, and integration. Strong background in process design, data analysis, KPI tracking, and reporting. Proficient in stakeholder management, relationship building, and communication management Proven ability to lead complex initiatives with cross-functional teams. Familiarity with tools such as Figma, Jira, Confluence, Miro, Airtable, Productboard (or other roadmapping tools), and AI copilots. Bonus Qualifications Ability to think critically and strategically to address complex problems and develop effective solutions. Ability to work independently, set direction, and deliver results with limited guidance. Exceptional written and verbal communication skills, including the ability to present strategic recommendations to executive stakeholders. Experience in B2B software company is preferred. Experience in healthcare is a plus. The base salary range for this position is $145,000 - $165,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026 . Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. #LI-SS2 #LI-Remote We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details. As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why join Teladoc Health? Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission . Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference. Join a multi-faceted community that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day. Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways. Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs. Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn . As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA).  Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link .