Zotec Partners

We make a difference by simplifying the healthcare experience, for all of us, one person at a time.

Customer Service Representative

Customer SupportCustomer SupportFull TimeRemoteTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn

Location

United States + 180 moreAll locations: United States, Canada, Brazil, Colombia, Argentina, Chile, Venezuela, Bolivarian Republic Of, Bolivia, Plurinational State Of, Ecuador, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Mexico, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Dominican Republic, Puerto Rico, Bahamas, Guadeloupe, Haiti, Jamaica, Martinique, Montserrat, United Kingdom, Germany, France, Estonia, Portugal, Hungary, Poland, Ukraine, Romania, Bulgaria, Czech Republic, Slovakia, Belarus, Moldova, Republic Of, Sweden, Greece, Belgium, Italy, Ireland, Switzerland, Netherlands, Finland, Malta, Denmark, Lithuania, Croatia, Spain, Austria, Bosnia And Herzegovina, Iceland, Luxembourg, Macedonia, The Former Yugoslav Republic Of, Montenegro, Norway, Serbia, Slovenia, Albania, Cyprus, Latvia, Monaco, South Africa, Egypt, Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Congo, Côte D'ivoire, Congo, The Democratic Republic Of The, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-bissau, Kenya, Lesotho, Liberia, Libyan Arab Jamahiriya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Réunion, Rwanda, Senegal, Seychelles, Sierra Leone, Somalia, Sudan, Swaziland, Tanzania, United Republic Of, Togo, Tunisia, Uganda, Zambia, Zimbabwe, Georgia, Turkey, Israel, United Arab Emirates, Armenia, Azerbaijan, Bahrain, Iraq, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Palestinian Territory, Occupied, Yemen, India, Japan, Philippines, Pakistan, Thailand, Singapore, Viet Nam, Taiwan, Province Of China, Indonesia, Cambodia, Lao People's Democratic Republic, Malaysia, Myanmar, Korea, Republic Of, China, Afghanistan, Bangladesh, Bhutan, Kazakhstan, Kyrgyzstan, Maldives, Mongolia, Nepal, Sri Lanka, Tajikistan, Turkmenistan, Uzbekistan, Australia, Papua New Guinea, Kiribati, Palau, French Polynesia, Tuvalu, New Zealand

Posted

13 days ago

Salary

Not specified

No structured requirement data.

Job Description

We’re seeking a Customer Service Representative to join us. This is a remote position. As a remote Customer Service Representative, you will have the opportunity to make a positive impact in patient lives every day, by answering their inbound calls and resolving their billing inquiries, all from the comfort of your own home! Respond to inbound calls from patients regarding medical bills, insurance coverage, and payment options Explain billing statements, balances, and payment plans in a clear and compassionate manner Document interactions accurately in billing and patient management systems Collaborate with other Zotec Teams to resolve patient concerns Maintain compliance with HIPAA and company policies at all times Meet quality, productivity, and customer satisfaction standards

Job Requirements

  • Experience in a healthcare call center or customer-oriented environment
  • High school diploma or equivalent
  • Home internet required with a minimum of 20 mbps download/10 mbps upload speed
  • Excellent customer service skills required
  • Ability to understand, analyze and interpret complex documents
  • Proficient MS Office skills
  • Must be detail oriented with high degree of accuracy
  • Excellent written communications and organizational skills
  • Exceptional verbal communication and interpersonal skills
  • Flexible mentality; willing and capable of performing varied tasks and adapting to change
  • Able to work in a team environment
  • Professionally exercises discretion and independent judgment in day-to-day work

Benefits

  • Enjoy a network of highly experienced professionals
  • Operate with autonomy yet have the resources and backing of other professionals in a similar role
  • Entrepreneurial and enterprising spirit of the team

Related Job Pages

More Customer Support Jobs

Part TimeRemote

This position may be performed remotely or in office, specifically providing phone support for Credit Union Members during non-traditional business hours. Essential Functions and Responsibilities: Personally provides exceptional member service; uses Service Standards in every wor...

United States

Junior Front Desk Analyst

Seidor

Somos a SEIDOR uma consultoria de tecnologia que oferece um portfólio abrangente de soluções e serviços em inovação, experiência do cliente, ERP, análise, experiência do funcionário, nuvem, local de trabalho e segurança cibernética. Com uma força de trabalho de mais de 9.000 profissionais altamente qualificados; Presença direta em 45 países da Europa, América Latina, Estados Unidos, Oriente Médio, África e Ásia; Atendendo a mais de 8.500 clientes; Parceira dos principais líderes em tecnologia, incluindo SAP, Microsoft, IBM, Adobe, Salesforce, Google Cloud, AWS e Cisco. A SEIDOR é uma organização inclusiva, que valoriza a diversidade e está sempre em busca de talentos de diferentes origens e habilidades. Oferecemos oportunidades iguais para todos, assegurando suporte para o seu crescimento profissional. Se você tem paixão pelo que faz e deseja um ambiente que respeita suas necessidades, queremos conhecer você! Diversidade é a nossa força! ✨ Se você é uma pessoa com deficiência, queremos que se sinta confortável para se candidatar a qualquer uma de nossas oportunidades. Juntos, construímos um time forte, inovador e preparado para os desafios do futuro. Tem os requisitos? Então essa vaga é para você! Junte-se a nós e ajude-nos a humanizar o mundo através da tecnologia! Vem ser #TimeSeidor 💙 📲 Acompanhe a Seidor nas redes sociais: LinkedIn Website Instagram Facebook YouTube

Customer Support13 days ago
Full TimeRemote

Atuação em atividades de AMS. Recepção, triagem (entendimento do tipo e prioridade) e encaminhamento de chamados para os consultores; Acompanhamento do ciclo de vida dos tickets desde o encaminhamento até a apresentação da solução pelos consultores, através de contato e follow up...

United States + 135 moreAll locations: United States, Brazil, Colombia, Argentina, Chile, Venezuela, Bolivarian Republic Of, Bolivia, Plurinational State Of, Ecuador, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Mexico, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Dominican Republic, Puerto Rico, United Kingdom, Canada, Germany, France, India, Japan, Philippines, Georgia, Pakistan, Turkey, Thailand, Singapore, Viet Nam, Taiwan, Province Of China, Israel, United Arab Emirates, Indonesia, Cambodia, Lao People's Democratic Republic, Malaysia, Myanmar, Korea, Republic Of, Armenia, Azerbaijan, Bahrain, Cyprus, Iraq, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Palestinian Territory, Occupied, Yemen, China, Afghanistan, Bangladesh, Bhutan, Kazakhstan, Kyrgyzstan, Maldives, Mongolia, Nepal, Sri Lanka, Tajikistan, Turkmenistan, Uzbekistan, South Africa, Egypt, Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Congo, Côte D'ivoire, Congo, The Democratic Republic Of The, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-bissau, Kenya, Lesotho, Liberia, Libyan Arab Jamahiriya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Réunion, Rwanda, Senegal, Seychelles, Sierra Leone, Somalia, Sudan, Swaziland, Tanzania, United Republic Of, Togo, Tunisia, Uganda, Zambia, Zimbabwe, Australia, Papua New Guinea, Kiribati, Palau, French Polynesia, Tuvalu
Customer Support13 days ago
ContractRemote

We are seeking a reliable and detail-oriented IT Support Generalist (Tier 1) to support our internal teams with day-to-day technical assistance. This is an execution-focused role designed for someone who is process-driven, organized, and comfortable working within clearly defined...

United States

Hindi Language Social Media Community Moderator

Social Factor

Social Factor is a social media moderation agency that believes in the power of Human Connection. Our talented teams take the fear out of scale and unleash our clients’ brands to listen, reach, and respond.

Customer Support13 days ago
ContractRemote

Social Factor is looking for remote, US-based, temporary/gig Language Social Media Community Moderator who speaks Hindi to moderate on a live stream event for two weekends in April. (April 10-12th and April 17-19, 2026). All qualified applicants will be asked to complete a Commun...

United States