• Serve as the primary SWBC PEO representative and primary contact with assigned clients and shared employees • Fulfill customer service needs • Responsible for all aspects of the payroll for the assigned employees facilitating timely and accurate processing of multi-state, weekly, bi-weekly, semi-monthly, and monthly payroll schedules • Maintains payroll-related accounts and processes multi-state payroll • Responsible for reconciliation and accuracy of payroll system • Prepares forms, enters data into payroll system, computes wages and deductions, and posts to payroll records • Interacts with clients regarding payroll questions and problem resolution • Maintains and processes appropriate records to support all payroll transactions including salary changes, deduction changes, terminations, and name and address changes • Works with clients to resolve payroll issues and/or discrepancies • Processes garnishments • Collects and ensures new hire paperwork and appropriate documents are processed accurately in the payroll and timekeeping systems • Maintains W-4 and I-9 documents for all client new hires and processes E-Verify • Performs all other duties as assigned