The CSC Business Direct Banker works individually and as part of a team to meet and exceed Customer Solution Center and site performance goals. Provides inbound support for Business customers. Profile to facilitate Service to Sales Anticipate customer needs to support first contact resolution Adhere to bank policies and procedures Manage reputational risk by complying with risk standards Exemplify core values every day Cross-sell products while following all regulatory requirements Provide additional customer support to other specialty lines of business when needed Performs other duties as assigned