OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.
Logistics Coordinator
Location
United States
Posted
18 days ago
Salary
Not specified
No structured requirement data.
Job Description
Job Requirements
- High school diploma or GED
- Strong attention to detail and solid organizational skills
- Clear and professional communication skills (phone and email)
- Ability to work in a fast‑paced environment with frequent changes
- Industry experience in logistics, transportation, or dispatch preferred
- Support customer communication: Professionally communicate with customers via phone and email, respond to inquiries, and review shipment documentation for accuracy.
- Coordinate scheduling and execution: Manage new order requests, schedule pickups and deliveries, and ensure alignment with customer and vendor requirements.
- Monitor active shipments: Track shipments in the operations platform, monitor driver updates, and ensure all status information is accurate.
- Manage air cargo operations: Develop flight plans, create air waybill bookings, track air waybills through airline cargo sites, and monitor active flights.
- Stay ahead of disruptions: Identify cancellations or diversions and develop alternate plans to maintain service continuity.
- Ensure quality and resolve issues: Coordinate driver performance, investigate delays, and provide leadership with detailed escalations and resolutions.
Benefits
- Medical, Dental, and Vision insurance; HSA and FSA options
- Life and Disability coverage (basic and voluntary)
- Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance
- Competitive benefits and 401(k) with company match
- Referral Bonus Program - Up to $500 per referral!
- Paid Time Off including Holiday pay
- Employee Assistance Program
- Safe and clean work environment
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