EPS Learning is a leading K–12 supplemental literacy and math curriculum company. Its suite of solutions includes many well-known, trusted and proven products like SPIREⓇ, Explode The CodeⓇ and Wordly WiseⓇ. The company recently took on a private equity partner committed to product and go-to-market investments that will position the company for explosive growth over the coming years. We are looking for team members who want to be part of addressing one of our nation’s most critical challenges. Fewer than a third of all students can read proficiently. Reading ability is a key driver of equity since only 20% of Hispanic students, and 16% of Black students can read proficiently by 4th grade. You will be joining a high-paced, creative and fun team dedicated to making a difference in children’s lives and driving equity across our nation’s public schools.
Customer Success Specialist
Location
United States
Posted
7 days ago
Salary
Not specified
No structured requirement data.
Job Description
Job Requirements
- Bachelor’s degree preferred.
- 2-4 years’ experience supporting customer curriculum implementations and ongoing needs in an educational setting.
- Experience with project management, customer service, sales support, or sales.
- High level of comfort with technology and ability to pick up new software quickly.
- Prior CRM experience preferred.
- Ability to work effectively with team members in remote locations.
- Ability to craft and maintain standard work documentation for both process and content standards.
Benefits
- Competitive compensation package based on qualifications, skills, competencies, location, and experience.
- Annual bonus or commission.
- 401(k) retirement plan with employer match.
- Medical, dental, and vision insurance.
- Generous PTO, sick and paid holidays.
- Employer paid life and short & long term disability insurance.
- Laptop for home office.
- Flexible remote-first work culture.
- Compensation Range
- The pay range for this position is $60,000 - $70,000 in annual salary. The actual base pay offered is determined by several variables, such as the candidate's qualifications, experience, skills, education, location, and market conditions.
- Equal Opportunity Employer
- Our organization is dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply!
