T3 Services Group

T3 Service Group is an organization dedicated to transforming the skilled trades industry.

Senior ServiceTitan, Integrations Systems Manager

ManagerManagerFull TimeRemoteTeam 201-500Since 2020H1B No SponsorCompany SiteLinkedIn

Location

Texas

Posted

15 days ago

Salary

$100K - $115K / year

High School3 yrs expEnglishCloudERP

Job Description

• Own and execute the long-term ServiceTitan roadmap across all locations • Design scalable system architecture to support acquisitions and expansion • Evaluate and implement additional ServiceTitan products and integrations • Lead change management and system adoption initiatives • Establish documentation standards and SOP governance • Manage and develop ServiceTitan Administrators • Align pricebook configuration with commission structures and pay plans • Ensure booking rules, capacity, and availability logic support business strategy • Drive efficiencies across booking, dispatch, install, sales, and invoicing • Identify automation opportunities to reduce manual work • Conduct frequent audits of adoption and system configurations • Ensure workflows support both revenue growth and operational excellence • Ensure data accuracy across all business units and locations • Partner with Business Intelligence to leverage system data for strategic decisions • Align system reporting structure with executive and operational needs • Support compensation modeling and commission impact analysis • Serve as first-line helpdesk support for ServiceTitan-related tickets • Assist with onboarding and offboarding processes • Coordinate with vendors and senior IT on advanced escalations • Provide training and guidance to employees • Ensure compliance with security protocols and IT policies

Job Requirements

  • 3+ years of advanced ServiceTitan experience with multi-location oversight
  • Deep knowledge of pricebook architecture and commission/payroll configuration
  • Experience aligning system configuration with operational strategy
  • Strong analytical and financial acumen
  • Experience influencing senior leadership
  • Background in operations, finance, or business intelligence
  • Experience in high-growth or private equity-backed environments preferred
  • Familiarity with Dispatch Pro, Marketing Pro, Inventory, Membership optimization
  • Experience with accounting integrations and ERP systems preferred
  • High School Diploma or GED required
  • Bachelor’s degree in Computer Science, IT, or related field preferred (Relevant experience may substitute for formal education)
  • Proficient in Microsoft Office tools
  • Comfortable working across multiple software platforms
  • Strong Apple product proficiency
  • Experience with device management platforms
  • Experience in cloud-hosted environments
  • ServiceTitan Certified Administrator credential required
  • Ability to travel up to 10% nationwide

Benefits

  • Medical, Dental & Vision Insurance
  • Pet Insurance
  • 401(k) with 4% company match
  • PTO, Paid Holidays & Paid Wellness Time
  • Employee Discounts
  • Company-provided laptop and technology tools
  • Ongoing education and professional development
  • Growth opportunities within a multi-brand organization

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