Content Producer

Full TimeRemoteTeam 10,001

Location

United States

Posted

7 days ago

Salary

Not specified

No structured requirement data.

Job Description

Content producers are responsible for ensuring consistent and accurate management and maintenance of Kaplan’s educational content. This includes using Kaplan’s content management systems and development tools to structure, organize, edit, update and maintain content. Content producers also assist in the development of new and revised print and electronic materials in our securities product line, including online courses, textbooks, live online classroom materials, on-demand videos, and other online-delivered products. Partner with the content manager and subject-matter experts to create and review course curriculum and related materials (digital/print books, exams, videos, etc.), ensuring accuracy and consistency through strong content governance (e.g. proofing workflows, style-guide adherence, and version control). Manage content within our content management system and related tools, including structuring materials, organizing content, and updating existing content for accuracy, consistency and quality. Update and adapt course content for delivery in print, online platforms, and in the live online classroom setting. Work with product management on course builds and setup, and applicable functionality/QA reviews. Assist product and content leaders to meet and exceed client expectations by maintaining content, expeditiously troubleshooting content issues, and implementing content-related product changes. Proactively identify problems and resolutions and seek out new procedures and technologies that improve quality of materials and efficiency of processes. Manage projects and timelines in a deadline-driven environment with shifting priorities. Support special projects and initiatives such as identifying process gaps and facilitating improvements, documenting processes and procedures, and improving content workflows.

Job Requirements

  • Associates degree in English, journalism, communications, or related field OR 3 years equivalent related experience
  • 2+ years in Publishing, journalism, technical editor, content development, or related field. Project management experience is a plus.
  • Proficient in Google Workspace or Microsoft Office Suite - in particular, Word, Excel and PowerPoint.
  • Experience using content management systems is preferred.
  • Experience with utilizing GenAI tools to assist in content development is preferred.
  • Experience with XML tagging, DITA or related content architectures is a plus.
  • Highly detail-oriented with ability to ensure quality and consistency across content library.
  • Excellent organization and time management skills to be able to manage multiple projects concurrently.
  • English literacy skills (including proper grammar) for proofing/editing content.
  • Strong communication skills, both written and verbal.
  • Strong problem-solving skills.
  • Ability to interpret data & reports.
  • Resourceful with strong customer service-oriented approach.
  • Experience in the creation and production of video-based learning is a plus.
  • Knowledge of securities industry or Kaplan content and product processes is a plus.

Benefits

  • Remote work provides a flexible work/life balance.
  • Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure).
  • Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members.
  • Comprehensive health benefits new hire eligibility starts on day 1 of employment.
  • Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities.

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