• Design, develop, and implement customized Salesforce solutions to meet the specific needs of Flourish Research. • Write, review, and execute detailed Salesforce assessments to ensure optimal performance and alignment with business objectives. • Collaborate with cross-functional teams to gather requirements, design solutions, and deliver high-quality Salesforce applications. • Maintain and enhance existing Salesforce applications, ensuring seamless integration with other systems and platforms. • Perform regular system audits and prepare for upgrades to keep the Salesforce environment secure and up to date. • Develop and maintain comprehensive documentation for Salesforce configurations, customizations, and integrations. • Provide technical support and training to end users to maximize effective use of Salesforce. • Stay current on Salesforce features, best practices, and industry trends to continuously improve platform capabilities. • Represent Flourish Research in a professional and courteous manner in all verbal, written, and in-person interactions with staff, clients, and vendors. • Perform additional duties as assigned by management.