Defining and maintaining a clear, coherent platform technology direction
Ensuring the platform scales efficiently as the business and supported use cases grow
Embedding reliability, observability, and operational insight into the platform
Guiding platform evolution in a controlled, customer-centric manner
Defining and driving success metrics and OKRs related to platform scalability, efficiency, reliability, integration readiness, and adoption of platform capabilities
Own, maintain, and communicate the platform technology roadmap
Translate architectural initiatives into clear product priorities and measurable outcomes
Partner with Engineering and Architecture to align platform design decisions with long-term strategy
Define and govern supported customer transition paths
Establish clear platform standards and defaults in collaboration with technical leadership
Enable shared services and automation
Reduce platform complexity over time
Align new capabilities with the long-term platform direction
Guide API governance, versioning approaches, and integration standards
Support modernization initiatives and structured technical evolution
Ensure reliability, observability, and operational insight are embedded into platform decisions and roadmap priorities
Incorporate SLOs, SLAs, and production performance metrics into roadmap trade-offs
Monitor platform health metrics and drive continuous improvement
Evaluate scalability and cost-efficiency considerations in cloud environments
The platform scales predictably and efficiently
Platform evolution is deliberate, well-sequenced, and customer-centric
Engineering teams move faster with fewer platform-level constraints
Platform success metrics show measurable improvement in scalability, efficiency, and reliability
Stakeholders have confidence in the platform roadmap and technical direction
7+ years of experience in Software Engineering, Solution Architecture, Platform Engineering, or Technical Product Management
Experience owning platform, infrastructure, or technology roadmaps
Proven experience operating in cloud-native, distributed systems environments
Strong understanding of distributed system design, including microservices and event-driven architectures
Deep knowledge of scalability strategies (horizontal scaling, partitioning, caching, asynchronous processing)
Experience working with AWS, Azure, or GCP
Familiarity with Kubernetes, CI/CD pipelines, and Infrastructure as Code
Experience working with SLOs, SLAs, error budgets, and production reliability practices
Understanding of API design, versioning, and backward compatibility principles
Ability to assess architectural trade-offs and modernization strategies
Ability to operate effectively at both strategic and execution levels
Strong collaboration with Engineering and Architecture teams
Clear communicator with both technical and non-technical stakeholders
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