The Epic Senior Systems Analyst provides analytical support above and beyond the role of Epic System Analyst and performance is consistently superior in all aspects of the job. Takes the initiative to identify solutions to problems within and outside of own applications. This includes facilitation of multiple workflow enhancements and projects to support end-user workflows across the health system. Identify opportunities for improvement and recommend enterprise level solutions while fostering collaboration between various parties. The Epic Senior Systems Analyst works to mentor less experienced analysts across the department. Facilitate project meetings and presentations to diverse audiences including project team through senior leadership. Lead/participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; follow proper escalation paths. Collaborate on decisions that refine and improve known practices or develop new approaches (researching and assessing new technologies or functionalities). Maintain project documentation including meeting minutes and issue lists. Manage end-user relationships and expectations by developing documentation and communication processes to keep others up to date on project results. Follow up on all issues for timely resolution before they become a threat to the project schedule. Stay current with end-user needs and strategies. Communicate effectively with project stakeholders. Utilize formal and informal written communication methods to communicate updates and findings. Serve as a resource for other application team members on technical and functional application analysis, defining system requirements, and developing logical data models using best practices for build, configuration, maintenance, and data integrity. Ability to foresee/anticipate problems. Experience and skills to take full ownership of a significant issue/assignment. Participate in training and work with end users. Identify appropriate parties/teams needed for the scope of the project. Perform planning and estimation for specific tasks within the project scope. Relate tasks and projects to the big picture. Develop and execute action plans within the project scope. Identify improvement opportunities and ways to increase adoption and end-user satisfaction. Serve as a liaison for technical requirements and support. Support and align efforts to meet end users’ needs.