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GrowthAssistant

GrowthAssistant Success Manager

Full TimeRemote

Location

United States + 180 moreAll locations: United States, Canada, Brazil, Colombia, Argentina, Chile, Venezuela, Bolivarian Republic Of, Bolivia, Plurinational State Of, Ecuador, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Mexico, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Dominican Republic, Puerto Rico, Bahamas, Guadeloupe, Haiti, Jamaica, Martinique, Montserrat, United Kingdom, Germany, France, Estonia, Portugal, Hungary, Poland, Ukraine, Romania, Bulgaria, Czech Republic, Slovakia, Belarus, Moldova, Republic Of, Sweden, Greece, Belgium, Italy, Ireland, Switzerland, Netherlands, Finland, Malta, Denmark, Lithuania, Croatia, Spain, Austria, Bosnia And Herzegovina, Iceland, Luxembourg, Macedonia, The Former Yugoslav Republic Of, Montenegro, Norway, Serbia, Slovenia, Albania, Cyprus, Latvia, Monaco, South Africa, Egypt, Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Congo, Côte D'ivoire, Congo, The Democratic Republic Of The, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-bissau, Kenya, Lesotho, Liberia, Libyan Arab Jamahiriya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Réunion, Rwanda, Senegal, Seychelles, Sierra Leone, Somalia, Sudan, Swaziland, Tanzania, United Republic Of, Togo, Tunisia, Uganda, Zambia, Zimbabwe, Georgia, Turkey, Israel, United Arab Emirates, Armenia, Azerbaijan, Bahrain, Iraq, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Palestinian Territory, Occupied, Yemen, India, Japan, Philippines, Pakistan, Thailand, Singapore, Viet Nam, Taiwan, Province Of China, Indonesia, Cambodia, Lao People's Democratic Republic, Malaysia, Myanmar, Korea, Republic Of, China, Afghanistan, Bangladesh, Bhutan, Kazakhstan, Kyrgyzstan, Maldives, Mongolia, Nepal, Sri Lanka, Tajikistan, Turkmenistan, Uzbekistan, Australia, Papua New Guinea, Kiribati, Palau, French Polynesia, Tuvalu, New Zealand

Posted

7 days ago

Salary

Not specified

No structured requirement data.

Job Description

As a GA Success Manager (GSM), you’ll be the driving force behind the success and development of Growth Assistants across multiple industries. Meet regularly with each Growth Assistant (typically 80+ in your book) to guide them through challenges, wins, and growth milestones. Design and implement training and onboarding plans to ensure readiness and alignment with client expectations. Instill GA’s culture, core values, and commitment to excellence throughout the GA journey. Conduct structured check-ins and reviews, provide candid feedback, and create actionable development plans. Report key people operations metrics and insights to the GA Experience Lead. Partner with Customer Success and HR to communicate feedback, surface training needs, and improve retention strategies. Help develop and enhance processes that scale training, engagement, and performance management across the organization.

Job Requirements

  • 3+ years of experience as a trainer, coach, or people operations professional
  • Proven success in building training plans and development programs
  • Excellent communication and feedback delivery skills
  • Experience creating systems and processes from scratch
  • Analytical mindset with experience tracking and reporting people metrics
  • Passion for leadership, development, and empowering others to succeed
  • Background in marketing, operations, or organizational development (Nice to Have)
  • Experience with employee lifecycle management (onboarding → retention) (Nice to Have)
  • Exposure to learning and development program design (Nice to Have)
  • Comfortable managing multiple priorities in a fast-paced, global environment (Nice to Have)

Benefits

  • Permanently Work From Home — enjoy stability and flexibility.
  • Performance Bonus
  • Anniversary Bonus
  • Referral Bonus
  • US Holiday Pay
  • Paid Time Off / Vacation Leave
  • Mental Health Break / Sick Leave
  • Parental Leave
  • Healthcare Plan
  • Career Growth — continuous upskilling and professional development.

Related Categories

Human Resources

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