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Client Services Manager – IT
Location
Missouri
Posted
14 days ago
Salary
$120K - $140K / year
Job Description
Job Requirements
- 5 years’ Account Management or customer service experience supporting US clients, preferably IT-related business to business
- Bachelor's degree (BA or BS) from accredited college or university
- Excellent communication and interpersonal skills with the ability to gain the trust of clients
- Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
- Excellent judgment and discretion; ability to handle multiple priorities simultaneously, meet deadlines, and handle work-related stress is required.
- Friendly, courteous, service-oriented, professional, outgoing, and customer service oriented.
- Must be able to work independently and productively with minimum supervision.
- Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
- Communicates changes and progress; completes projects on time and budget.
- Team player with a "can do" attitude that can work in a fast-paced environment.
- Ability to establish and maintain professional atmosphere for employees, clients and customers
- Ability to coordinate with other staff, and interact with other departments professionally.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities
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