Vanta is the leading trust management platform that helps simplify & centralize security for organizations of all sizes.
Partner Customer Success Manager
Location
United States
Posted
15 days ago
Salary
$134K - $158K / year
Job Description
Job Requirements
- 6+ years of experience in Customer Success or Account Management, with at least 2 years focused on Partner Success in a SaaS environment.
- Experience supporting indirect customer relationships (e.g., via resellers, marketplaces, or MSPs).
- Strong process builder who’s excited about helping stand up new workflows and systems.
- Comfortable owning customer relationships end-to-end, even when delivery is through partners.
- Empathy, business acumen, and clear communication skills—you can influence cross-functionally and externally.
- Excitement to be scrappy, iterate quickly, and build something new from the ground up.
- Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.
Benefits
- Industry-competitive salary and equity
- Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans
- 16 weeks fully-paid Parental Leave for all new parents
- Health & wellness stipend
- Remote workspace, internet, and cellphone stipend
- Commuter benefits for team members who report to the SF and NYC office
- Family planning benefits
- Matching 401(k) contribution with immediate vesting
- Flexible PTO policy, plus 80 hours of Sick Time
- 11 company-paid holidays
- Virtual team building activities, lunch and learns, and other company-wide events!
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