• Manage and nurture relationships with all US partners, including some of Adelaide’s biggest ad network and DSP clients. • Act as a product expert, articulate Adelaide’s value proposition and share recommendations based on data-driven insights. • Contribute to the development of best practices for strategic account management, including playbooks, case studies and mentorship. • Lead strategic account planning, identifying growth opportunities and aligning Adelaide’s solutions to meet client business goals. • Own client health metrics, proactively identifying risks and implementing retention strategies. • Provide ongoing support, responding with clockspeed, sharing guidance and managing timely problem resolution. • Stay current on industry trends and share proactive insights with clients to position Adelaide as a thought leader in media quality and attention measurement. • Collaborate closely with the Partnerships team to strengthen client relationships and expand Adelaide’s portfolio. • Partner with the Analytics team to deliver impactful reports, including custom analyses aligned with client objectives. • Coordinate with the Technical Account Management team to ensure seamless campaign setup and execution.