• Conduct outreach to newly referred clients and log activity in Salesforce • Conduct 8-12 intake visits daily, ensuring efficient and accurate assessments • Assist clients in completing initial intake visit including a psychosocial assessment and care plan with goals of care • Review medical charts and document client medical needs and suggested interventions • Communicate critical information and client preferences to the care team for personalized care planning • Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles • Attend weekly Team Operations Meetings • Maintain a structured and organized schedule to optimize client intake and engagement • When unscheduled, perform proactive outreach to no-shows or clients who have not been contacted previously • Stay available for warm transfers from field teams, ensuring same-day responses • Thrive in a fast-paced, dynamic environment with an emphasis on meeting key performance metrics