• Lead, mentor, and grow a team of DevOps and SRE engineers including performance management, coaching, career development, and hiring. • Establish clear goals, expectations, and success metrics for the team; own and track team OKRs. • Foster a culture of operational excellence, ownership, reliability, and continuous improvement. • Partner closely with Engineering, Platform, Security, IT, and Product leaders to align infrastructure strategy with business and product goals. • Perform capacity planning, workload prioritization, and on-call rotations to ensure sustainable team operations. • Act as an escalation point for major incidents and drive actionable postmortems and systemic improvements. • Actively design, build, and maintain cloud infrastructure (e.g., AWS/GCP/Azure) using Infrastructure as Code (Terraform, CloudFormation, Pulumi, etc.). • Architect and operate CI/CD pipelines to enable fast, safe, and reliable software delivery. • Lead hands-on efforts in reliability, scalability, performance, security, and cost optimization. • Drive improvements in observability (logging, metrics, tracing), alerting, and incident response. • Work directly in production systems, including participating in on-call rotations when necessary. • Partner with application and platform teams to improve developer experience, deployment patterns, and operational readiness. • Evaluate, introduce, and standardize DevOps tools and practices across the organization.