As the Configuration Manager for DISA Storefront contract, you will serve as the central authority for managing the lifecycle of IT service configurations and ensuring operational stability through rigorous Authorized System Interruption (ASI) management. You will bridge the gap between technical teams and mission partners to ensure that all changes are documented, communicated, and executed with minimal service disruption. ASI Coordination & Scheduling: Manage the full lifecycle of Authorized Service Interruptions (ASIs), including the formal request, coordination, and scheduling of maintenance windows to minimize impact on mission partner circuits and services. Reporting & Compliance: Generate and review ASI reports and system equipment reports (SERs) to track maintenance outcomes, equipment readiness, and lifecycle issues in accordance with DISA Circular 270-A85-1. Customer Communication: Serve as the primary point of contact for stakeholders regarding scheduled maintenance, providing timely notifications and situational awareness to leadership and mission partners. Resource Management: Monitor and manage IT resources allocated to support customer requirements, ensuring they are operated at peak effectiveness throughout their lifecycle. Baseline Control: Establish and maintain configuration baselines for Storefront systems, ensuring all hardware, software, and documentation align with DISA STIGs and security protocols. CMDB Maintenance: Oversee the Configuration Management Database (CMDB), accurately tracking Configuration Items (CIs), their relationships, and status changes.