• Maximize client reimbursement through accurate and timely entry and processing of ambulance call reports (ACR’s) in accordance with client, company, and compliance standards • Using various defined resources along with sound judgment and critical thinking, enter direct and interpreted data from ACR’s into billing software, ensuring adherence to client, company, and compliance standards • Provide proactive and routine feedback to Revenue Cycle Manager regarding any deficiencies, variances, and/or other issues identified during the billing process, including variances with incoming inventory • Process all assigned pending and rejected claims in a timely and accurate manner • Process and distribute all front-end client reporting in a timely and accurate manner • Exhibit strong customer service skills to build and maintain internal relationships in order to best address client needs • Meet or exceed contracted client SLAs concerning billing turn-around-times and compliance standards on a consistent basis • Conduct all job tasks, duties, and interactions with professionalism, respect, a positive attitude, and in accordance with company compliance policies and applicable government regulations • Consistently support and demonstrate the company mission and values • Perform other necessary tasks as assigned • Involvement in special projects or meetings as directed • Provide backup assistance to other team Coding Specialists and Revenue Cycle Specialists as needed • Provide backup assistance to Customer Service Department as needed