• Request and monitor daily report for direct orders on hold 2 x’s per day and distribute to staff. • Request anniversary and expiration reports 120 in advance of anniversary or expiration date and distribute to staff for processing. • Monitor that the above contracts have action taken 45 days prior to anniversary or expiration date. • Monitor the SOX compliance report logs – Chargeback paid activity, Contract amending activity and Direct sales reports. • Monitor the Contract Admin mailbox consisting of rebills, price requests, customer deactivations, product adds and deletes and contract extensions. • Track and log all contracts, LOA’s and PO’s received from the sales reps and route to appropriate analyst. • Review and approve contracts entered by analyst to ensure accuracy and to comply with SOX audits. • Point person for request and retrieval of archived contracts. • Notify Compliance Analyst of device shipments. • Review Compliance statements prior to customer notification. • Respond to contract compliance inquiries from Commercial Contracting, Sales and/or other entities regarding customers. • Conduct 1:1’s with all direct reports monthly. • Conduct team meetings as needed due to staff in both LF and SC. • Manage and work with the Compliance Analyst with all failure to supply requests. • Work on special assignments as assigned