• Make outbound calls to leads who have reached out to the clinic • Answer inbound calls and respond promptly to inquiries • Book evaluations by working leads through an established sales script • Follow up with new and existing leads across multiple touchpoints to maximize conversion • Address common questions and objections while guiding leads toward booking an evaluation • Reschedule current clients as needed • Schedule and confirm evaluations accurately • Ensure booked evaluations are properly documented and handed off to the clinic team • Manage all lead and client communication through GoHighLevel • Track call outcomes, lead status, and follow-ups accurately in the CRM