• Assist in the development and implementation of food and beverage policies, procedures, and standards. • Oversee the day-to-day operations of the resort's four dining outlets, including restaurants, bars, and any other food and beverage venues. • Collaborate with chefs, restaurant managers, and other staff to maintain high-quality food and service standards. • Ensure a high level of guest satisfaction by maintaining service standards, addressing guest concerns, and continually seeking ways to enhance the overall dining experience. • Monitor and evaluate guest feedback and implement improvements as necessary. • Supervise and provide leadership to food and beverage staff, including training, scheduling, and performance management. • Foster a positive and collaborative work environment that encourages teamwork and professional growth. • Collaborate with the procurement team to manage inventory levels, order supplies, and control costs. • Ensure proper storage and handling of food and beverage items in compliance with health and safety regulations. • Monitor and enforce health and safety standards, sanitation guidelines, and regulatory compliance. • Conduct regular inspections of dining outlets to ensure cleanliness, organization, and adherence to quality standards. • Hire, train and direct new associates and assist in associate terminations.