At Navixus, we’re reinventing the customer experience (CX). We help enterprise-level companies solve the most complex CX and contact center problems. We equip our Clients with the strategies, technologies, cross-platform analytics and out of the box, fresh ideas so they can provide their customers with world-class service experiences, and interact across multiple channels.
Google Dialogflow, Cognigy ai or Omilia Technical Architect
Location
Colorado
Posted
28 days ago
Salary
Not specified
Job Description
Job Requirements
- What We’re looking for:
- Experience with two or more of the following: Google Dialogflow, Cognigy ai, Omilia, IBM Watson Assistant, Amazon Lex, Nuance Mix, and/or other NLU platforms
- 3 or more years of programming experience, with fluency in Python or GoLang
- Experience with Omilia or desire to learn
- Experience with Pre and Post sales.
- Overall ownership of architecture, design, and implementation for client projects to develop AI-based Conversational Interfaces
- Lead customer roadmaps and technology assessments
- Experience building complex, multi-turn, semantically driven, intent-based applications
- Solid knowledge and understanding of intent classification, entity extraction, conversation flows, and NLP training principles
- A point-of-view of the AI technology stack from leading AI services providers
- Experience optimizing NLU performance based on production data
- Excellent communication skills and experience in working with customers
- Experience gathering business and technical requirements as well as solution development
- An advanced degree in computer science, computational linguistics, or related field
- Why you’ll love it here:
- Culture:
- At Navixus/Tech Mahindra, we are a culture of driving positive change, celebrating each moment, and empowering all to Rise drives us to dream, do, and become more.
- The pay range for this role is $150,000 to $205,000 per annum.
- Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
- “Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accomodations@TechMahindra.com.”
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