CVS Health
Bringing our heart to every moment of your health.
Senior Manager, Quality Assurance
Location
Arizona + 4 moreAll locations: Arizona, California, Nevada, New Mexico, Utah
Posted
10 days ago
Salary
$75.4K - $166.0K / year
Bachelor Degree7 yrs expEnglish
Job Description
• Leading the implementation and enhancement of QA frameworks, ensuring alignment with enterprise strategy and regulatory requirements.
• Building, mentoring, and developing the QA team, setting clear expectations and driving a culture of high performance, learning, and accountability.
• Overseeing quality outcomes, tracking key performance indicators, and communicating trends and risks to leadership.
• Fostering cross-functional partnerships with business, finance, compliance, and IT to integrate best practices and drive continuous improvement.
• Championing a proactive approach to compliance, identifying and mitigating emerging risks.
• Guiding and supporting Quality Assurance Manager in escalation protocols, issue resolution, process improvements, and implementation of preventive measures.
• Leading continuous improvement initiatives, leveraging automation, analytics, and digital tools to strengthen QA performance and reporting accuracy.
Job Requirements
- 7+ years of experience in QA, Audit, Compliance, or Rebate Operations
- 3+ years in a leadership role managing QA or audit functions
- Strong knowledge of QA frameworks, process improvement, and risk mitigation
- Demonstrated ability to lead change and build consensus across functions
- Excellent communication, organization, and analytical skills
- Ability to travel up to 10% (including plane)
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access