Client Service Analyst
Location
Illinois
Posted
6 days ago
Salary
$55.1K - $83.6K / year
Bachelor Degree3 yrs expEnglish
Job Description
• Following corporate established guidelines coordinate and/or facilitate Continuous Improvement activities targeted at cost reduction, productivity and process optimization
• Evaluate process improvement opportunities, define process metrics, and develop improvement plans
• Coordinate with other departments to identify and prioritize process improvements
• Gathers, analyzes and interprets data through inspection and evaluation of current processes
• Prepare reports, charts, tables and other visual aids to summarize operations and highlight findings
• Review standards and process document changes, additions and deletions following the Document and Data Control Standard Practice
• Ensure conformance with overall company standards relating to documentation and record systems
• Maintain all documentation needed to satisfy process standards including quality records, training records, non-conformance/corrective action records and internal audit records
• Monitor compliance to Non-conformance and Corrective Action Standard Practice
• Assist in planning and preparing quality, procedural and process training
Job Requirements
- Bachelor's degree in discipline related to function of work
- 3 or more years relevant work experience
- Able to translate previous work experience in to very good problem-solving skills
- Apply existing processes and procedures to solve problems
- Apply very good functional computer knowledge in utilizing Microsoft Windows, MAC or other technical tools
- May require knowledge of, or ability to quickly learn specialized software related to the position.
- Must have good communication skills, both verbal and written.
- Able to understand general business concepts and apply them when communicating with diverse groups of people
Benefits
- medical, dental, and vision coverage
- paid time off
- disability insurance
- 401(k) with match
- life insurance
- other voluntary supplemental insurance coverages
- tuition assistance
- maternity leave
- adoption assistance
- employer/partner discounts