ARMStrong Receivable Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, and SubroIQ, each a powerhouse in its own right, providing specialized expertise in debt management and financial services. Brown and Joseph is seeking a Collections Specialist as we continue to grow our team! This position includes collecting outstanding balances, providing needed documentation, coordinating the resolution of disputed invoices, and escalating high-risk customer accounts when necessary. Job Responsibilities: Minimum of 80 outbound/inbound calls Negotiate payment in full or secure a payment arrangement Create a sense of urgency for non-paying debtors Work closely with the Client Support Representative to resolve disputes Maintain a positive attitude Remain respectful to debtors & peers Strong work ethic and integrity Prioritize time management Remain professional at all times Meet/exceed monthly phone, activity & fee quotas Job Requirements: Compensation and Benefits: $17-19 per hour PLUS commission and bonuses Benefit package with health, dental, vision, life, and disability coverage options 401(k) retirement plan option with company matching Generous paid time off policy - start with 18 days per year Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice We look forward to you joining our team!!