Field Applications Engineer
Location
Pennsylvania
Posted
11 days ago
Salary
$126K - $202.5K / year
Bachelor Degree12 yrs expEnglishLinux
Job Description
• Own customer Engineering relationships
• Be onsite at customers several times per week
• Minimal travel outside customer support area
• Drive best-in-class technical support at assigned customers
• Assist customers in debugging test issues and collect test logs for analysis
• Ability to replicate customer issues and assist with debug
• Obtain insight into upcoming customer projects, schedules, and milestones
• Work closely with Broadcom and customer Engineering during product definition, development, and into production
• Help drive completion of customer RFPs and RFQs
• Work in collaboration with sales/account management, and BU engineering and marketing teams
• Conduct product presentations and demos to customers
• Assist with product benchmarking and testing
Job Requirements
- BSEE or equivalent technical degree
- Minimum 12+ years relevant experience
- Deep understanding of WiFi technologies and relevant industry standards
- Strong hands-on experience with both software and hardware aspects of WLAN systems, with an emphasis on embedded software development (preferred)
- Experience using Linux SW, debug modules (console) and use of WiFi diagnostic tools (iPerf, Wireshark etc…)
- Experience with WiFi-related lab test equipment
- Excellent interpersonal skills, with the ability to build rapport and communicate effectively with customers, internal teams, and stakeholders
- Proven ability to drive product solutions in close collaboration with engineering, development, and business teams
- Strong problem-solving skills and a proactive, customer-oriented approach to technical support.
Benefits
- Medical, dental and vision plans
- 401(K) participation including company matching
- Employee Stock Purchase Program (ESPP)
- Employee Assistance Program (EAP)
- Company paid holidays
- Paid sick leave and vacation time
