• Assist in automating GRC and Customer Trust workflows (customer RFPs, questionnaires, evidence collection, issue tracking, audit readiness, and customer assurance). • Help design and maintain metrics, dashboards, and KPIs (audits, vendor risk, customer requests, remediation tracking, SLA performance). • Support data reconciliation and reporting across systems (e.g., GRC tools, Salesforce, spreadsheets, and internal trackers) to improve accuracy and consistency. • Build lightweight automation using scripts, workflows, or low-code tools to reduce manual effort and improve scalability. • Document processes and create repeatable, well-defined workflows that can be scaled across the team-defined workflows. • Assist with Customer Trust reporting, including preparation of metrics and artefacts used in customer audits, questionnaires, and executive updates. • Collaborate with cross-functional teams to translate requirements into practical automation or reporting solutions.