• Be a trusted advisor to your accounts through strategic thinking and prescriptive recommendations related to marketing, marketing technology, and marketing processes. You’ll bring a strong point of view and organize your thoughts into a well-articulated plan. • Take full ownership of renewals and expansions for your book of business, developing and driving strategic growth plans each quarter that identify new opportunities and untapped potential within your accounts. • Translate client business goals into comprehensive, integrated roadmaps that bring together data, creative, strategy, and technology components. • Lead the end-to-end process of pricing, scoping, and negotiating Statements of Work (SOWs) in close partnership with our Delivery team to align client needs with Stitch’s capabilities. • Be the main point of contact and trusted advisor for client stakeholders at multiple levels, building deep, multi-threaded relationships across our client’s marketing, product, data, and technology teams. • Take charge of regular client engagements, including meetings, quarterly business reviews, and onsite sessions — always with a clear agenda, defined outcomes, and actionable follow-ups. • Monitor client environments to identify early signals of changing needs, risks, or strategic shifts, and act swiftly to address them. • Work closely with Delivery Directors and other internal partners to ensure an aligned understanding of project health, resource allocation, margins, and forecasts. • Keep Delivery members fully informed and aligned so your clients experience a coordinated and seamless partnership. • Become an expert in Braze and its technology partners to anticipate customer needs and questions effectively. • Mentor Associate Client Partners by sharing best practices in commercial engagement, pipeline management, and stakeholder communication. • Contribute to the continuous improvement of the Client Partner organization by helping to develop playbooks, sales frameworks, and effective sales motions. • Share insights, successful patterns, and lessons learned across the team under guidance from the Executive Client Partners to boost overall team performance and impact.