Advarra

Advancing clinical research: safer, smarter, faster

Client Services Coordinator II

Client Services RepresentativeClient ServicesFull TimeRemoteTeam 501-1,000Since 1983H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

16 days ago

Salary

$54.0K - $89.1K / year

2 yrs expEnglish

Job Description

• Serve as the main Sponsor, CRO and PI site, contact on assigned studies • Assist with other studies as needed and serve as a primary Sponsor, CRO and PI site contact on submissions that are assigned to you • Conduct administrative review of Protocol/site submissions by reading, reviewing, and understanding protocol requirements and all supporting documentation • Demonstrate advanced understanding of multiple types of Protocol and Site Submissions • Document and execute client customizations as requested; process change requests for approved Protocols • Manage vendor relations and documentation for foreign language translations • Maintain a high level of accuracy and attention to detail; collaborate with the quality assurance team to ensure minimal rate of error • Complete work in a timely manner, responding to customers within 24 hours of email/voicemail receipt • Escalate any customer or timeline issues to management

Job Requirements

  • Two (2) years’ experience in IRB or clinical research setting that includes applying regulations to the protection of human subjects.
  • Intermediate computer skills, including proficiency with MS Office Suite with an emphasis on Word and Outlook
  • Ability to effectively use proprietary system

Benefits

  • Health coverage
  • Paid holidays
  • Variable bonus

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