• Responsible for the delivery of implementation, go-live education, Digital education adoption, and professional services function within the region • Leading a team of 15+ clinical professionals to high standard clinical education and customer service • Directs teams to ensure clinical project scope is defined according to quote, customer expectations, and needs • Work closely with account & lifecycle sales teams to help grow/close/renew business • Works with various management roles to ensure all standard & quality processes are followed and executed • Travel up to 75% to customer sites for meetings, training, and other business needs