• Serve as the primary point of contact for assigned client accounts • Build strong, trusted relationships with key stakeholders, acting as a strategic consultant • Maintain a deep understanding of client needs, challenges, and business objectives • Provide proactive recommendations, introducing new solutions that add value and drive engagement • Have a deep understanding of the energy and refined fuels sector • Ensure customer satisfaction and retention by delivering top-notch service and innovative solutions • Identify cross-selling and upselling opportunities to expand account value • Conduct regular business reviews with clients to uncover unmet needs • Collaborate closely with sales, marketing, and product teams to optimize client offerings • Negotiate contract renewals above a set threshold, ensuring continued success and profitability • Continuously analyze accounts for new business opportunities, leveraging industry insights and customer feedback