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IT & Operations Associate

OperationsOperationsFull TimeRemoteTeam 51-200Since 1999Company SiteLinkedIn

Location

United States

Posted

19 days ago

Salary

$20 - $22 / hour

Associate Degree1 yr expExperience acceptedEnglish

Job Description

• Ensure every new Wiser starts strong and every teammate gets timely, friendly support • Run onboarding and offboarding, manage helpdesk queues in Airtable and Genuity • Keep automation flows reliable in tools like Zapier, n8n, Make • Own day-to-day asset management for device tracking • Collaborate with Ops, Talent, and Service Delivery Teams to improve processes

Job Requirements

  • 1–2 years in IT support or operations with a service mindset
  • Hands-on with Zapier, Make, or n8n
  • Familiar with Google Workspace admin, SSO concepts, and SaaS provisioning workflows
  • Comfortable working in Rippling or similar HRIS platforms
  • Organized, detail-oriented, and able to juggle multiple requests
  • Clear, kind communicator with tidy documentation
  • Bonus points for Airtable or Genuity helpdesk experience, or light scripting or API/webhook familiarity

Benefits

  • Full suite of medical, dental, and vision benefits
  • Paid parental leave
  • 401(k) retirement plans
  • Generous time off policies

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