Vi

The World Leading Enterprise-AI for Health

Quality Assurance Specialist

QA EngineerQA EngineerFull TimeRemoteTeam 51-200H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

17 days ago

Salary

Not specified

Bachelor Degree2 yrs expEnglish

Job Description

• Conduct manual testing through live calls, SMS conversations, and webchat sessions • Evaluate conversational flow, tone, intent recognition, and response accuracy • Identify bugs, logic gaps, edge cases, and failure patterns • Document issues clearly and collaborate with engineering on fixes • Create and maintain test scenarios for new features and agent launches • Validate improvements and prevent regressions before release

Job Requirements

  • 2+ years of QA or testing experience
  • Strong written and verbal communication skills
  • Highly detail-oriented with strong analytical thinking
  • Comfortable making frequent test calls and simulating customer interactions
  • Experience working with product and engineering teams
  • Preferred Experience with conversational AI, chatbots, voice systems, or contact center technology.

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