• Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable machine learning solutions • Documents, reviews, and ensures that all quality and change control standards are met • Works with Product Team to ensure user stories that are developer-ready, easy to understand, and testable • Writes custom code or scripts to automate infrastructure, monitoring services, and test cases • Writes custom code or scripts to do "destructive testing" to ensure adequate resiliency in production • Program configuration/modification and setup activities on large projects using HD approved methodology • Configures commercial off the shelf solutions to align with evolving business needs • Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively • Participates in learning activities around modern software design, machine learning, and development core practices • Fields questions from other product teams or support teams • Monitors tools and participates in conversations to encourage collaboration across product teams • Provides application support for software running in production • Proactively monitors production Service Level Objectives for products • Proactively reviews the Performance and Capacity of all aspects of production: code, infrastructure, data, message processing, and prediction quality