Inside Service Sales Representative
Location
Florida
Posted
35 days ago
Salary
$61.4K - $88.4K / year
Bachelor Degree2 yrs expEnglishOracle
Job Description
• Drive service sales growth through proactive outreach, lead qualification, and solution-based selling.
• Generate quotes for service contracts, repairs, upgrades, and extended warranties; follow up to secure closing.
• Identify upsell and cross-sell opportunities within existing accounts to increase service revenue.
• Meet or exceed monthly, quarterly, and annual sales targets.
• Serve as a primary point of contact for inbound service sales inquiries.
• Build strong relationships with customers by understanding their service needs, equipment lifecycle, and operational priorities.
• Support customer retention through timely communication, follow-ups, and issue resolution in partnership with service operations.
• Manage the full lifecycle of service contract renewals, including quoting, negotiations, and contract execution.
• Track expiration dates and proactively engage customers to maintain service continuity.
• Provide sales insights to operations partners to support forecasting, planning, and resource allocation.
• Maintain accurate records of leads, quotes, and opportunities in CRM systems.
• Streamline quoting, follow-up, and documentation workflows to increase efficiency and reduce cycle time.
Job Requirements
- Bachelor’s Degree in Marketing, Business Administration, or related field
- 2+ years of experience in medical device marketing, sales, customer service, or related roles
- Experience in a service/repair or technical product industry.
- Knowledge of equipment lifecycle, parts, or service delivery processes.
- Ability to interpret technical information and translate it into customer value.
- Strong analytical mindset with the ability to manage complex quotes and pricing.
- Strong understanding of service as a product related to contracts, repairs, maintenance programs, or technical service environments.
- Excellent communication and relationship-building abilities
- Proficiency with CRM tools (Salesforce, SAP C4C, Oracle, or equivalent).
- Proficiency in data analysis and Microsoft Office (Word, Excel, PowerPoint)
Benefits
- Competitive compensation
- Excellent healthcare including medical, dental, vision and prescription coverage
- Short & long term disability plus life insurance -- cost paid fully by CONMED
- Retirement Savings Plan (401K) -- CONMED matches your contributions dollar for dollar, with the potential for up to 7% per pay period
- Employee Stock Purchase Plan -- allows stock purchases at discounted price
- Tuition assistance for undergraduate and graduate level courses