• Deliver training, workflow support, and best-practice recommendations • Act as a trusted advisor to clinical leaders, care managers, physicians, and operational teams • Support change management initiatives by helping customers adapt workflows and processes • Assess the operating environment, identify critical success factors and risks • Monitor adoption, identify gaps, and recommend optimization strategies • Translate clinical operations workflow requirements into solution configurations • Advise hospital users on integrating Qventus product features • Lead clinical discovery sessions to capture requirements and align capabilities • Collaborate with product, engineering, and implementation teams • Review program performance data and create performance improvement plans • Stay up-to-date on clinical standards and represent the company at industry events