• Lead SAP Business One implementations and upgrades, ensuring customers realize the full value of their ERP system. • Perform detailed business process analysis and map requirements to software configuration. • Configure and integrate SAP Business One with complementary systems such as inventory management, payments, user portals, and business process automation. • Facilitate testing and validation with internal and client teams. • Manage project deliverables, timelines, and communication to ensure successful outcomes. • Provide expert troubleshooting, problem-solving, and customer support throughout implementation. • Collaborate with sales and management to identify and scope future project opportunities within existing accounts. • Stay current on SAP Business One product releases, ecosystem tools, and new technologies. • Contribute to internal process improvement and organizational learning. • Maintain the highest levels of professionalism, customer service, and collaboration.