• Own the day-to-day execution and delivery support for agile squads, including leading sprint ceremonies (standups, planning, grooming, reviews, retros). • Write and prioritize Jira tickets to maintain a healthy and well-organized backlog; ensure timely grooming and delivery readiness. • Manage intake of questions, blockers, and daily operational needs from Engineering, QA, and cross-functional partners to unblock progress. • Drive continuous improvement within the squads by designing and implementing systems & processes, measuring objectives, and driving team cohesion. • Build and maintain detailed functional specifications, process maps, and user stories to guide product development. • Gather and synthesize detailed product requirements that align to product roadmaps, for review and approval from stakeholders. • Support the product development and management cycle for certain product(s). • Work closely with engineering, design, data analytics, and client success teams to deliver products that align with business goals. • Define and track product KPIs to support performance reporting, identify blockers, and recommend incremental improvements. • Implement a test-and-learn framework to iterate on product capabilities, from MVP to scalable solutions. • Stay informed about industry trends and emerging technologies to evolve product offerings continually.