CrowdStrike has redefined security with the world’s most advanced cloud-native platform that protects and enables the people, processes and technologies that drive modern enterprise. Tested and proven, the world's largest organizations trust CrowdStrike to stop breaches with unparalleled protection against the most sophisticated cyberattacks. The CrowdStrike culture has been built upon our Core Values since the day we began. We are Fanatical About the Customer, Relentlessly Focused on Innovation and believe that our Limitless Passion drives Unlimited Potential for every CrowdStriker. As a purpose-built remote-first company, we believe cultivating a connected culture for every employee, no matter where they are in the world, is a key ingredient in building a high-performing, diverse team. We don’t have a mission statement. We’re on a mission—to stop breaches. Ready to join a mission that matters?

Platform Operations Associate Consultant – Weekend Shift

OperationsOperationsFull TimeRemoteTeam 5,001-10,000Since 2011H1B SponsorCompany Site LinkedIn

Location

Texas

Posted

18 days ago

Salary

$80K - $105K / year

Bachelor Degree2 yrs expEnglishLinux

Job Description

• Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon platform and associated applications • Assist customer with operationalizing all modules of the Falcon platform • Troubleshoot customer issues across small to large enterprises • Utilize and engineer native and 3rd party software deployment technologies • Develop scripting and application solutions using Falcon APIs • Customer project planning and status • Work closely and collaboratively with customer information technology teams • Leveraging CrowdStrike applications (Exposure Management, for example) provide support to customers in vulnerability and asset management • Assist customers with the integration of CrowdStrike into existing tools • Support both Incident Response and Compromise Assessment teams with deployment of Falcon and Falcon Forensics Collectors • Work closely and collaboratively with Platform Professional Services team to develop customer facing collateral • Ability to travel up to 25% of the time

Job Requirements

Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline
2 years of experience performing IT deployments or in an end user/customer environment
Basic understanding of software deployment technologies
Knowledgeable on Windows, Mac, and Linux platforms
Working knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc.
Experience with communications and effective ability to build collaborative relationships
Experience with presentation technical content to various audiences
Experience in computer and network systems security
Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems
Proactive and thorough ability to manage work and prioritize customer projects
High level of motivation; self-starter; results driven

Benefits

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe