American Express Global Business Travel

Powering Progress Through Travel

Travel Consultant II – Virtual

Full TimeRemoteTeam 10,001+Since 2014H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

7 days ago

Salary

Not specified

3 yrs expExperience acceptedEnglish

Job Description

• Creates domestic and international travel arrangements for clients to include air, hotel, rail, and ground transportation • Ensure reservations are built according to client standards and preferences • Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience • Handle a wide range of bookings from simple bookings to complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares • Make changes or solve any issues that might occur during or before the travel assignments • Benefit from comprehensive training by experienced colleagues

Job Requirements

  • 3 or more years' experience working as a Travel Consultant (or 5 years in other customer service industry)
  • Advanced knowledge of GDS (Sabre)
  • U.S. citizenship required due to Federal Government contract
  • A genuine passion for high-quality customer service
  • Good verbal and written communication skills
  • Strong teamwork skills
  • A positive, “can do” attitude
  • Willingness to learn and grow
  • Military experience/certifications accepted as a substitute for some requirements.

Benefits

  • Health and welfare insurance plans
  • Retirement programs
  • Parental leave
  • Adoption assistance
  • Wellbeing resources

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