• Responsible for maintaining and identifying new sales opportunities within prospective and existing accounts • Make virtual sales calls and presentations to develop and maintain a solid customer relationship to increase sales volume and category penetration • Utilize consultative selling techniques, product knowledge, ROI, analytical research tools (i.e., Phocas, GForce and Salesforce.com) and sales training resources to effectively target new prospects and market growth opportunities • Maintain, build, and expand customer relationships via video conference, telephone, email, or other electronic means • Regularly consult with assigned accounts as appropriate, including new products and services, company changes, holiday schedules, product pricing or information changes and new opportunities • Work with Accounts Receivable to ensure customers pay invoices within agreed upon terms • Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer • Assist in the set-up of new accounts, including Customer Account Application (CAA), customer order guides, pricing, order schedules, files, etc. • Accurately forecast sales results and trends for a specific territory, group of accounts, etc.