Field Service Engineer – UPS Critical Power
Location
Texas
Posted
18 days ago
Salary
Not specified
Bachelor Degree3 yrs expEnglish
Job Description
• Responsible for commissioning, maintaining and providing emergency support on power electronics at customers’ sites within their respective regional coverage area.
• Render technical on-site and phone assistance to customers
• Perform general and preventive maintenance on Uninterruptable Power Supply systems.
• Provide analysis, troubleshooting recommendations, and escalated technical support.
• Respond to emergency calls at customer’s request
• Strive to provide all customers a 'first time fix' for their equipment
• Provide accurate and timely communication to internal and external customers
• Keep current on Safety Field Change Notices and Service Tips
• Provide accurate and timely reporting of expense reports, Field Service Reports etc.
Job Requirements
- Bachelor's or Technical Degree in Electrical Engineering, Electronics, or equivalent military training
- 3-5+ years of experience in this field and ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU’s / Power Distribution Units, Static Automatic Transfer Switches, Branch Circuit Monitoring, and other electrical equipment
- Previous military experience and training a plus
- Working knowledge of OHM's law and electronic theory required
- Prior field service experience required
- 3 phase/480v experience required
- Familiarity with electrical/electronic test equipment and fundamentals
- Ability to read and interpret electrical line diagrams and blueprints
- Ability to evaluate the operating conditions of equipment
- Standard computer skills including MS Outlook, Word, and Excel
- Mechanical aptitude
- Clear, concise, written and verbal communication skills
- Ability to interact comfortably with all levels of internal and external customers
- Must have the ability and self-motivation to manage one's own schedule
- UPS OEM factory training or experience in Liebert (Vertiv) / Emerson, APC / MGE, or Eaton / Powerware, Toshiba, Mitsubishi a plus
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
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