• Audit producers and processors; • Compose business correspondence for supervisors, managers and professionals; this includes responding to Department of Insurance complaints and drafting specialized letters to our insureds; • Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if processes were managed accurately; • Audit policy cancellation requests within company guidelines; • Organize and work with detailed office records, maintaining files and/or logs of various projects; • Audit processes for new business insurance policies, renewals, endorsements, and claims; • Process, prepare, and submit business or government forms; • Review and verify data, such as age, name, address on insurance applications and policies; • Transcribe data to worksheets and enter data into computer for use in preparing documents and present audit results; • Maintaining communication with Supervisor on progress of ongoing tasks and/or projects; • Anticipate project needs, discern work priorities, and meet deadlines; • Maintain that sensitive information regarding employees and the Company is kept confidential; • Provide back up when requested for other business needs • Complies with state and federal laws, Department of Insurance criteria, insurance carrier and Aspire General Insurance Services policies, procedures, and work rules; • Prompt and regular attendance; • Other duties as assigned.