• Supervise and coordinate the activities of the NOC team to ensure the availability, reliability, and efficiency of our network infrastructure. • Monitor network performance and identify potential issues, proactively implementing solutions to prevent service disruptions. • Develop, implement, and maintain standard operating procedures and best practices for the NOC team. • Collaborate with cross-functional teams, including IT, Engineering, and Security, to resolve complex network issues and optimize network performance. • Ensure compliance with industry regulations and security standards for data protection and network integrity. • Keep up-to-date with emerging technologies and trends in network management and provide recommendations for continuous improvement. • Manage remote team members effectively, fostering a culture of collaboration and ensuring team members receive the necessary support and resources.