• Facilitate on-time project and goal completion • Scheduling and coordinating appointments as necessary • Proactively monitoring the client’s calendars to identify potential conflicts and ensure the team is maximizing the client’s time • Provide research results to the team members within an established time frame, based on best practices learned in Zirtual training and team preferences. • Ensure specifications of the purchase meet the client’s satisfaction. • Expense reporting and organization of expenses as necessary. • This may include but is not limited to: inbox management, calendar management, transcription, standard business correspondence, research, and data entry. • This may require, among other responsibilities, responding to and organizing emails as necessary, based on specific guidelines provided by the client and in line with Zirtual policies and practices. • Draft agendas, take meeting minutes, and provide follow-up as required. • Acknowledge all tasks assigned within the established time frame • Ensure that they understand expected due dates, and communicate any changes or delays with the client • Ensure the client is aware of their hour usage and renewal dates by sending a Weekly Usage Report, and if requested, end of day reporting • Be open to feedback from the Account Supervisor on Key Performance Indicators, task quality, and time management • Track all billable hours for the client in the official Zirtual time tracking system. • Other duties as assigned.