GR8 Tech

Launch, grow, or upgrade your iGaming business with GR8 Tech high-performance Sportsbook and iGaming platform.

Client Delivery Manager

ManagerManagerFull TimeRemoteTeam 501-1,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

17 days ago

Salary

Not specified

3 yrs expEnglishUkrainianRussianSDLC

Job Description

• Own technical onboarding and integration projects from kickoff to BAU handover. • Ship predictable outcomes by driving multiple parallel deliveries, managing risks, and keeping execution on track. • Unblock day-to-day delivery challenges and make fast decisions when priorities shift. • Act as the main delivery partner for clients during onboarding, building trust through clarity and execution. • Align closely with Sales, Account Managers, and engineering teams to ensure delivery commitments match client and business goals. • Coordinate cross-functional teams and dependencies across platforms, integrations, and APIs. • Build and improve scalable delivery processes together with the Lead of Global Delivery. • Optimize tools, workflows, and KPIs to increase delivery speed, quality, and transparency. • Standardize onboarding practices to enable consistent, high-quality delivery as the client portfolio grows. • Lead and grow a team of technical delivery experts, fostering ownership and accountability. • Scale the team’s impact and responsibilities as onboarding volume and complexity increase.

Job Requirements

  • 3+ years of IT delivery management experience leading technical projects and teams in a client-facing environment.
  • Strong B2B client delivery background with ownership of end-to-end execution.
  • Solid iGaming industry knowledge and understanding of platform-based products.
  • Hands-on experience with technical integrations, APIs, or complex onboarding flows.
  • Proven ability to lead teams of 10+ people while running multiple projects in parallel.
  • Strong understanding of SDLC, Change Management, Release Management, and Agile/Scrum practices.
  • Fluent English; proficiency in Ukrainian or Russian.

Benefits

  • Paid maternity/paternity leave + monthly childcare allowance.
  • 20+ vacation days, unlimited sick leave, emergency time off.
  • Remote-first + tech support + coworking compensation.
  • Team events (online/offline/offsite).
  • Learning culture with internal courses + growth programs.

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