GR8 Tech
Launch, grow, or upgrade your iGaming business with GR8 Tech high-performance Sportsbook and iGaming platform.
Client Delivery Manager
Location
United States
Posted
17 days ago
Salary
Not specified
3 yrs expEnglishUkrainianRussianSDLC
Job Description
• Own technical onboarding and integration projects from kickoff to BAU handover.
• Ship predictable outcomes by driving multiple parallel deliveries, managing risks, and keeping execution on track.
• Unblock day-to-day delivery challenges and make fast decisions when priorities shift.
• Act as the main delivery partner for clients during onboarding, building trust through clarity and execution.
• Align closely with Sales, Account Managers, and engineering teams to ensure delivery commitments match client and business goals.
• Coordinate cross-functional teams and dependencies across platforms, integrations, and APIs.
• Build and improve scalable delivery processes together with the Lead of Global Delivery.
• Optimize tools, workflows, and KPIs to increase delivery speed, quality, and transparency.
• Standardize onboarding practices to enable consistent, high-quality delivery as the client portfolio grows.
• Lead and grow a team of technical delivery experts, fostering ownership and accountability.
• Scale the team’s impact and responsibilities as onboarding volume and complexity increase.
Job Requirements
- 3+ years of IT delivery management experience leading technical projects and teams in a client-facing environment.
- Strong B2B client delivery background with ownership of end-to-end execution.
- Solid iGaming industry knowledge and understanding of platform-based products.
- Hands-on experience with technical integrations, APIs, or complex onboarding flows.
- Proven ability to lead teams of 10+ people while running multiple projects in parallel.
- Strong understanding of SDLC, Change Management, Release Management, and Agile/Scrum practices.
- Fluent English; proficiency in Ukrainian or Russian.
Benefits
- Paid maternity/paternity leave + monthly childcare allowance.
- 20+ vacation days, unlimited sick leave, emergency time off.
- Remote-first + tech support + coworking compensation.
- Team events (online/offline/offsite).
- Learning culture with internal courses + growth programs.
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